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New Mexico American Water Rebate Program

We are pleased to offer our customers rebates for water-efficient toilets and appliances. We are offering these rebates to promote wise water use and help save you money on your water bill.

Why should you take advantage of this program today?

  • You will help the environment by using water wisely.
  • You will conserve precious resources for your Clovis family and friends.
  • You will save money on your water bill.

New Mexico American Water is pleased to offer these rebates to our customers. These rebates are being offered on a first-come, first-served basis and are only available until funds are depleted. Qualifying customers will receive bill credits from New Mexico American Water in the amount of each rebate.

Toilet and Washer Rebates put money in your pocket:

  • $150 rebate to replace an old, high-water use toilet (pre-1995) with a water-efficient model (1.6 gallons or less per flush) and save up to 17,000 gallons of water per year
  • $150 rebate to install a high-efficiency clothes washer (CEE Tier 2 or Tier 3) that uses 30 to 50% less water and 50% less energy

For more information about the program, including lists of approved washers and toilets, extra applications for friends and family, and other water-saving information, see the links below, give us a call at (575) 763-5538, or stop by our office at 1005 Norris Street in Clovis.

Washer Rebate Applications (pdf)

Toilet Rebate Applications (pdf)

Frequently Asked Questions (pdf)

Rebate Clothes Washer Qualifying Product List

"Liquid Assets" Documentary Debuts

The new documentary "Liquid Assets: The Story of Our Water Infrastructure," has begun appearing on local public broadcasting systems. This special TV documentary focuses on the serious issues facing the nation’s water infrastructure. Produced by Penn State Public Broadcasting, the 90-minute program explores the critical role that our water systems play in protecting public health and promoting economic prosperity. Click here for broadcast information in your area. For additional online information about the program, visit www.liquidassets.psu.edu.

A Message to American Water Customers on Pharmaceuticals

At American Water, we take water quality and safety very seriously. The Environmental Protection Agency (EPA) sets water quality standards intended to protect public health and American Water treats and delivers water that meets or surpasses all EPA drinking water standards.

Currently, the EPA does not require water utilities to monitor for pharmaceuticals in water, nor have they set treatment standards for pharmaceuticals in water. However, research studies have shown that the treatment processes used by American Water can be effective for the removal of many of these compounds.

American Water has been and will continue to work in close collaboration with the EPA to set drinking water standards that protect the quality of our water supply. 

What does American Water do to protect the public from pharmaceutical contaminants?

While the Environmental Protection Agency (EPA) does not require water utilities to monitor or treat for pharmaceuticals in drinking water, research studies have shown that American Water's treatment processes can be effective for the removal of many of these compounds. In many locations, American Water provides treatment using activated carbon, ozone, or other oxidants that can help remove many pharmaceuticals. American Water facilities are active in watershed and well-head protection programs to prevent pollutants from every entering our water supplies. For more than a decade, American Water has been active in supporting, and participating in research to better understand the occurrence, treatment, and health effects of trace levels of pharmaceuticals in water.

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