Billing & Payment Information

At New Mexico American Water, providing you with the best customer service possible is our priority. We offer the following payment methods:

Pay by Mail
Use the convenient return envelope provided to you with your bill. Detach and enclose the bill stub with your check or money order. Do not send cash.

Automatic Payment
Sign up for Automatic Payment, and your bill will be paid on time, every time, directly from your checking or savings account on the date it is due.
Download the Automatic Payment Form for complete instructions.

Pay by Phone
If you do not have questions about your bill, you can call our toll-free, pay-by-phone number at 866.271.5522. There is a small fee for this service from our third-party vendor. Be sure to have your ten-digit account number handy. This is located on the upper right-hand corner of your bill.

Online Bill Pay
You can use your Visa or MasterCard credit or debit cards to pay your bill online. For more information, visit: www.paymybill.com

Pay by Phone
If you do not have questions about your bill, you can pay-by-phone using your Visa or MasterCard by calling 1.866.271.5522. There is a small fee for this service. Be sure to have your 10-digit account number handy. This is located on the upper right corner of your current bill.

Pay at at local payment location
Convenient, authorized locations across the state will accept your payment. Please note these locations DO NOT accept payments by mail.